“It took two years of convincing the doctors at my local VA clinic that there was something medically wrong with me. Finally, two weeks after I had to transfer from my fire department, I had a CT scan on my lower back that showed L5-S1 bulging discs and arthritis. The scan also showed something else that we weren’t expecting—it found cancer on my kidney.
I was somewhat jaded by the time I began the claims process with Provident. However, I learned quickly that their process is very simple and every person I worked with spoke to me as if I were a family member. The sincere care and concern they showed me made the uncertainty of the past two years seem insignificant.
When the check came, I thought how great it would be to pay off some bills and free up some money for the family. In truth, I placed it in savings and was afraid to touch it just in case my wife needed it should things not turn out. Thankfully, everything is on the right track today.
Your organization is the epitome of the motto, “Serving Those Who Serve.” From myself and my family, thank you for your service.”
